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1. Introduction

Vital Games appreciates your trust. We encourage you to read this Privacy Policy and provide consent to both documents for permission to use our services.

2. Data collected
Place of data storage

We are a company based in Italy and operate the web server hosted in Europe.

Registration data

If you register on our website, we store your chosen username and e-mail address and any other personal information added to your user profile. Users can see, change or delete their personal information at any time (except for changing the user name). Website administrators can also see and edit this information.

Contact Form

Information submitted through the contact form on our site is sent to our corporate e-mail. This data is kept only for customer service purposes and is never used for marketing purposes or shared with third parties.

Google Analytics

On our site we use Google Analytics for anonymous reporting of site usage. Therefore, no personalized data are stored. If you wish to opt-out of Google Analytics tracking of your behavior on our site, please use this link: Google Analytics Opt-out.

Use cases of personal data

We use your personal information in the following cases:

  • Verification/identification of the user while using the website;
  • Provision of technical assistance;
  • Sending updates to our users with important information to inform them of news/changes;
  • Monitoring account activity to prevent fraudulent transactions and ensure the security of customers’ personal information.
  • Personalize the website to make your experience more personal and engaging;
  • Ensure the overall performance and proper performance of administrative functions.
3. Embedded content

Pages on this site may include embedded content, such as YouTube videos. Embedded content from other websites behaves exactly as if the user visited the other website.

These websites may collect data about the user, use cookies, incorporate additional third-party tracking, and track user interaction with embedded content, including tracking the user’s interaction with embedded content if they have an account and have logged in to the website in question. The following is a list of the services we use:


The Facebook page plugin is used to display the Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. No cookies are installed by Facebook and your IP is not sent to a Facebook server until you consent. See their privacy policy here: Facebook Privacy Policy .


We use the Twitter API to display the timeline of our tweets on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you agree to do so.: Twitter Privacy Policy .

4. Cookies

This site uses cookies, small text files that are deposited on your computer to help improve your experience. In general, cookies are used to store user preferences, store information about, for example, shopping carts, and provide anonymized tracking data to third-party applications such as Google Analytics. In general, cookies serve to improve the user’s browsing experience. However, you may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. You may want to consult the help section of your browser.

Fundamental Cookies
  • PHPSESSID: To identify your unique session on the website.
5. Who has access to your data

and you are not a registered customer of our site, your personal information cannot be stored or viewed.

If you are a customer with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our providers when (to provide support) they need to obtain customer account and access information.
6. How long do we keep your data

When you submit a support ticket or comment, the relevant metadata is retained until (if) you tell us to remove it. We use this data to be able to recognize you and automatically approve your comments instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. Users can view, change or delete their personal information at any time (with the exception of changing the user name). Website administrators can also see and edit this information.

7. Security Measures.

We use the SSL/HTTPS protocol throughout our site.
This protocol encrypts our users’ communications with the servers so that personally identifiable information is not captured/routed by third parties without authorization.

In the event of a data breach, system administrators will immediately take all necessary measures to ensure the integrity of the system, contact the affected users, and attempt to reset passwords if necessary.

8. Your rights to the data
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we keep, including any additional data you have provided to us. You can also request deletion of the personal data we have stored. This does not include data that we are obliged to keep for administrative, legal or security purposes. In short, we cannot delete data that are critical to being an active customer (e.g., basic account information such as e-mail address). If you wish to have all your data deleted, we will no longer be able to offer you support or other product-related services.
Your privacy is of paramount importance to us. Regarding GDPR, our goal is to uphold GDPR standards. AxiomThemes allows residents of the European Union to use its Service. Therefore, it is the intention of AxiomThemes to comply with the European General Data Protection Regulation. For more details, see here: GDPR Information Portal. EU GDPR Information Portal.
9. Third-party websites

Vital Games may post links to third-party websites on this site.
These third-party websites are not monitored by AxiomThemes for privacy or security compliance, and you release us from any responsibility for the conduct of these third-party websites.
All social media sharing links, displayed as text links or social media icons, do not link you to any of the associated third parties unless you explicitly click on them.

Please note that this Privacy Policy and other policies in effect, as well as any amendments, do not create actionable rights for third parties or require disclosure of personal information about members of the Service or Site. AxiomThemes assumes no responsibility for the information collected or used by any third-party advertiser or website. Please review the privacy policy and terms of service of each site visited through third-party links.

10. Release of user data for legal purposes

At times it may be necessary or desirable for AxiomThemes, for legal purposes, to disclose user data in response to a request from a government agency or private litigant. You agree that AxiomThemes may disclose your information to third parties if it believes in good faith that it is appropriate to do so for the purpose of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena that affects your privacy, we may decide to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do so. We may also proactively report you and release your information to third parties if we believe it is prudent to do so for legal reasons, such as a belief that you have engaged in fraudulent activity. You release us from any damages that may arise from or be related to the release of your information as a result of a law enforcement request or private litigation.

Any transmission of personal data for legal purposes will take place only in accordance with the laws of the country in which you reside.